So, in another episode detailing this little house we’ve purchased … the owner decided to put a custom SubZero frig in the kitchen. It’s built into the cabinets and everything looks very custom-y but it’s got issues, including:
- a non-working ice maker
- unreliable temperature control
- crazy levels of condensation that throws water at you when you open the door
So, we’ve had repair guys out trying to figure out what’s wrong.
THREE repair guys later, one of them finally tells us that the frig may still be under warranty and we should call SubZero directly. I do, the warranty is out by just 2 days and they’ll work with us.
They send a repair team who takes things apart and puts things back in (what do I look like, an engineer? I’m a writer!) and they go away saying it will work forever.
It worked for one day and then the refrigerator turned into an oven and the temperatures inside kept rising until everything inside was spoiled.
Another call, more parts, more negotiations … they come back and they take every working part out of the damn thing and replace it all again. They said what went wrong the first time, but I never understand what they’re saying and so it goes in one ear and out the other. Usually, I call Steve and have them talk it out. It’s better than my trying to do the ‘he said this and that’ when Steve comes home and the words make no sense to me.
So yesterday we finally have a working frig again and just to show you my priorities are clearly on track, I cleaned the entire thing and loaded it up with what’s important.
Let me tell you I missed my wine and that first cold glass was superb!
We also have ice!